Support could use some help

I like Navicat a lot. I use it almost daily in my work, and it does what it should. I have two gripes.

1. The Console could really use some love. I find this to be quite useful for throwaway ad-hoc queries, but the keyboard shortcuts are inconsistent and make editing a query frustrating. I know I could use the query tool, but I often find the console to be quicker, and I guess I’m just in the habit of using the console.

2. Support. I tried to export some data from a query the other week, and it didn’t work. I kept getting an error. I finally sent in a request to support (October 5) Just today (October 24) I finally got an acknowledgement that it was a bug with a terse workaround. (set the export path outside of home folder (~/)). Really Navicat?? I’ve long since moved on to another tool to do my export. Who can wait 19 days for an acknowledgement and workaround for something that is clearly broken.

bonelake about Navicat Premium Essentials